Shipping Policy

Shipping Policy

Shipping Speed and Costs

  • We offer both domestic and international shipping options.
  • Domestic shipping typically takes 1-5 business days, while international shipping may take 1-14 business days.
  • Shipping costs are calculated based on the order weight and destination.

Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

Tracking Information

  • Once your order ships, you’ll receive a tracking number via email.
  • You can track your package’s status on our website or through the carrier’s website.

Returns and Refunds

  • If you’re not satisfied with your purchase, please contact our customer support within 7 days of receiving your order.
  • We accept returns for unused and undamaged items.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
  • Refunds will be issued within B business days after we receive the returned item.

Lost or Damaged Items

  • If your order arrives damaged or is lost during transit, please reach out to us immediately.
  • We’ll work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Contact Us

  • If you have any questions about our shipping policy, feel free to contact our customer support team at support@4rMarketplace.com